Experience shopping: does it drive or deflect customer interaction?

    Richard Piper, our Business Development Director discusses experience shopping in today's retail landscape.       Experience shopping: how does it differ? Experience shopping is one way that retailers have chosen to enhance their product and improve the customer interaction in store. Though brick-and-mortar retailers have traditionally struggled to keep up with the pace of change, experience shopping offers these retailers real opportunities to redevelop their brand, reshape consumer opinions, and meet the needs of their customers. Experience shopping [...]

2018-07-19T13:52:43+00:00 19th July 2018|Retail News, The future of retail|

GUEST COMMENT: Death of the high street? Far from it. It’s boring retail that’s dying

  Steve Dennis is a strategic advisor, keynote speaker and writer on retail innovation and the future of shopping. He's President & Founder of Sageberry Consulting, a Forbes contributor and has been named a top global retail influencer by multiple organisations.     ‘The Demise of Physical Retail’ is Greatly Exaggerated The ‘death of the high street’, ‘the demise of physical retail’, and the idea that we are going through some sort of ‘retail apocalypse’ are all greatly exaggerated notions. [...]

2018-07-09T09:42:53+00:00 9th July 2018|Future of retail|

Biggest digital innovation fails in the last decade

The imminent launch of the annual Digital Retail Innovations Report by the Retail Insider has got us thinking about the many incredible digitally-fuelled innovations, as well as those that haven’t quite fulfilled the hype. Here’s a selection of digital innovation fails, handpicked by the Weboyalty team. Google Glass “This is the one that makes me ask, “What could have been?” I remember the adverts and rumours prior to the release of Google Glass and thinking that this could be a [...]

2018-06-07T15:18:45+00:00 7th June 2018|Digital Retail Innovation|

2018’s top 10 retail influencers to follow on social media

The evolution of the retail and ecommerce industry never stops. This year’s retail influencers have been chosen for their knowledge and understanding of retail, as well as their continued impact that has led to their opinions and expertise being sought after by others. Here is Webloyalty’s 2018 Ecommerce and Retail Influencers List.   1. Mary Portas – @MaryPortas Not a name confined only to the retail and ecommerce industry, Portas’ influence has spread far and wide having been appointed in [...]

2018-06-06T10:11:41+00:00 30th May 2018|Retail News|

Cashback programmes and the rise of the deal-focused shopper

  Myriam Giardini, our Director of Product Marketing discusses the rise of cashback websites and the increasing trend of deal-driven consumers. Myriam is responsible for defining the strategy and value proposition for the Webloyalty product portfolio. Her expertise is in proposing the best deals and offers to our members, so that they save money and earn rewards when they shop. Her passions? Wine, vineyards and of course, the shopping experience! Cashback and ecommerce: Consumers are more deal driven than ever [...]

2018-05-25T15:02:18+00:00 25th May 2018|Ecommerce|
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