On the 3rd of March the Omni Channel Retailing event run by the British Retail Consortium will be arriving at the Lancaster London Hotel.
After the successfulness of the show in previous years, Webloyalty has made the decision to sponsor Omni-Channel Retailing 2015.
Who to look out for?
Omni-Channel Retailing attracts industry experts every year. This year professionals from companies such as John Lewis, Boots, M&S and Evans Cycles will be speaking, along with others. This is a great opportunity for retail professionals keen to develop their Omni-Channel strategies to gain priceless information. Below are just a few visitors to keep an eye out for.
Guy Chiswick, Managing Director, Webloyalty
Guy will be facilitating this year’s panel discussion. Guy has 16 years’ experience in marketing and advertising and has worked for some of the industry’s biggest brands as well as emerging start-ups
Jeremy Fennell, Multichannel Director, Dixons Carphone
Jeremy took over the e-commerce reins at Dixons Retail in August 2011, and has overseen significant developments in the retailer’s multichannel offer including the introduction of cross channel shopping, responsive design websites and an advanced digital marketing programme.
Will Lockie, Programme Head – Multichannel, Evans cycles
Jeremy is an e-commerce professional, specialising in multichannel development and change management. He has been with Evans cycles since 2010 responsible for helping a 90 year old retail brand bridge the gap between online and offline.
Scott Seaborn, Global Mobile Strategy Director, AIMIA
Scott Seaborn is famous for making remarkably creative mobile products for global brands. His mobile apps have won more than 40 international awards, including 5 Cannes Lions and the MMA Global Award of Excellence.
Andy Street, Managing Director, John Lewis
Andy has spent his career at the John Lewis Partnership, joining after graduating in 1985. Andy became Managing Director of the John Lewis Division in 2007 and has led the business through times of significant change in both the economy and the retail industry at large.
David Walmsley, Director M&S.com, Marks and Spencer
Responsible for the running of the retailer’s digital business. He has overseen the development of the new multi-channel platforms for M&S, which lie at the heart of its plan to transform itself into a leading multi-channel retailer. David has spent 20 years working in the digital retail space.
A holistic view: How to promote an organisational culture that embraces omni-channel; ensuring full engagement and executive support, with change driven from the top
Mobile innovation: How to respond to changing customer behaviour with developments in mobile engagement
Re-evaluating the role of the store: How to optimise the role of stores to elevate the customer experience. What does the store of the future look like?
Providing a customer centric experience: How to better understand your customer and re-shape your organisation to be more digitally orientated and customer-centric
Supply chain and fulfilment: How to improve how you serve your customers as they shop across channels
Technology enablers: How to design your technology road-map and assess which opportunities hold the key to unlocking the full potential of omni-channel retailing
The event involves a panel discussion which will be lead by our very own Guy Chiswick, Managing Director at Webloyalty. Conversation will be revolving around how to better understand your customer and re-shape your organisation to be more digitally orientated and customer centric.
As well as the panel discussion top Industry speakers will be sharing their experiences of building fully integrated omni–channel business models.
Whatever part of your business you work in, this Omni Channel Retailing event has been created with every organisations development in mind. The show will provide you with the useful ideas which you can take back to your office and apply to your business.
So if you are a retail professional looking to build your Omni-Channel retail strategies skills then we would highly recommend attending Omni-Channel Retailing 2015.
Image courtesy of Profitero, link: http://ow.ly/IwXeT
To visit the BRC Omni-Channel Retailing site and get your tickets click here.
Why not follow us on Twitter @WebloyaltyUK and look out for the hastag #brcomni15