Webloyalty Presents: Inside Streetbees, a consumer intelligence start-up like no other

2019-03-26T14:05:02+00:00 26th March 2019|Digital Retail Innovation|

Ahead of the release of this year’s Digital Retail Innovation Report from Retail Insider in partnership with Webloyalty, we look back at some of the stars of the 2018’s edition to remind ourselves of some of the digital tools changing the face of retail. We spoke to Co-Founder of Streetbees Oliver May to understand how traditional market research is being turned on its head through the application of machine learning and natural language processing to understand customer opinions. Streetbees is [...]

Biggest digital innovation fails in the last decade

2018-06-07T15:18:45+00:00 7th June 2018|Digital Retail Innovation|

The imminent launch of the annual Digital Retail Innovations Report by the Retail Insider has got us thinking about the many incredible digitally-fuelled innovations, as well as those that haven’t quite fulfilled the hype. Here’s a selection of digital innovation fails, handpicked by the Weboyalty team. Google Glass “This is the one that makes me ask, “What could have been?” I remember the adverts and rumours prior to the release of Google Glass and thinking that this could be a [...]

The 10th Digital Innovation: Amazon Dash

2018-05-25T15:39:04+00:00 6th April 2018|Digital Retail Innovation|

Modest sales of the Dash Button device during its introductory year in 2015 have given way to a landslide of purchases, as 2016 registered a stagger 650% rise in its sales. 2017, however, has seen Amazon build on the Dash to further interweave consumers’ homes with its own smart home technology. The armoury of smart home devices offered by the mammoth e-commerce retailer breed a trusting and deep relationship between the company and its consumers, as Amazon becomes more integrated [...]

Jaguar in-car payment system, Digital Innovation no. 9

2018-05-25T15:37:23+00:00 4th April 2018|Digital Retail Innovation|

Modern life comes with modern conveniences. Thanks to Jaguar’s digital innovation, drivers of (some of) their cars are now able to head to a Shell petrol station and pay for their gas without having to wait behind customers buying magazines, coffee, or crisps. The Jaguar in-car payment system has arrived. Put it on the Plastic Jaguar’s in-car payment system works via the vehicle’s infotainment system on the dashboard. The infotainment touchscreen allows drivers to accept the price of the petrol [...]

Mercedes Drones Delivery Van, no. 8 in the Digital Innovations report

2018-05-25T15:40:04+00:00 20th March 2018|Digital Retail Innovation|

The “last mile” has hindered retailers for a very long time. The delivery of goods, or the connection of a network at its final stage, can account for 28% the total costs to move goods. This represents a disproportionately large chunk of a retailers’ budget. But has Mercedes’ digital innovation drone delivery system just put paid to the retail industry’s enduring “last mile problem” once and for all? Ready for Take Off At the end of September last year, Mercedes [...]

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