Cashback programmes and the rise of the deal-focused shopper

2018-05-25T15:02:18+00:00 25th May 2018|Ecommerce|

  Myriam Giardini, our Director of Product Marketing discusses the rise of cashback websites and the increasing trend of deal-driven consumers. Myriam is responsible for defining the strategy and value proposition for the Webloyalty product portfolio. Her expertise is in proposing the best deals and offers to our members, so that they save money and earn rewards when they shop. Her passions? Wine, vineyards and of course, the shopping experience! Cashback and ecommerce: Consumers are more deal driven than ever [...]

Ecommerce game changers from the last decade – part one

2017-06-02T13:28:01+00:00 1st June 2017|10 years of Webloyalty, Ecommerce, Webloyalty|

The Webloyalty team have had some heated discussions to decide the most memorable ecommerce innovations from the last ten years. Everyone had their favourites which we have collated in a two-part blog. Part one looks at the first five. Magento Anne Watson – Senior Partnerships Manager Webloyalty “When I look back over the last ten years of online retail, Magento stands out to me. Magento was one of the first companies to offer an open-source ecommerce solution for the masses. [...]

Win an Amazon Echo Dot

2017-03-01T16:09:56+00:00 1st March 2017|Ecommerce, Research|

In anticipation of the launch of our Secondary Revenue Report, we’re giving away an Amazon Echo Dot. To enter, answer the following question: Secondary revenue contributes more than 20% of online revenue for how many retailers? A) 10% B) 20% C) 35% Enter your answer below along with your contact details. What can you do with a Amazon Echo Dot? Amazon Echo Dot is a hands-free speaker that allows you to take control using just [...]

Webloyalty reading list – 17 January

2017-01-17T10:44:50+00:00 17th January 2017|Ecommerce, Fashion, Future of retail, Online Shopping, Reading list, Retail News, Shopping|

Artificial Intelligence, future retail predictions, lingerie ecommerce and voice search. Webloyalty's picks for great retail reads this week. 3 predictions for the future of retail – from the CEO of Walmart World Economic Forum "It's up to retailers to adapt to the changing retailing environment and in some areas even lead the way, or they'll fall behind and disappear" says Walmart CEO Doug McMillon. What is going to happen in 2017 AVC.com Fred Wilson's predictions are always great. The best [...]

Service is most likely factor to cause customer defection

2016-11-30T16:45:00+00:00 29th November 2016|Ecommerce, Omnichannel, Unfaithful Consumer|

In the last few years, UK retailers have invested money, time and energy to respond to the changing needs and wants of consumers. But despite their efforts, almost 75% of consumers are dissatisfied with some aspect of the shopping experience, according to Webloyalty’s latest report, The Unfaithful Consumer. It seems that in their quest to multiply channels and touch-points, many retailers have forgotten the most important aspect of all: good customer service. […]

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