/Ecommerce

Win an Amazon Echo Dot

1st March 2017|Ecommerce, Research|

In anticipation of the launch of our Secondary Revenue Report, we’re giving away an Amazon Echo Dot. To enter, answer the following question: Secondary revenue contributes more than 20% of online revenue for how many retailers? A) 10% B) 20% C) 35% Enter your answer below along with your contact details. What can you do with a Amazon Echo Dot? Amazon Echo Dot is a hands-free speaker that allows you to take control using just [...]

Webloyalty reading list – 17 January

17th January 2017|Ecommerce, Fashion, Future of retail, Online Shopping, Reading list, Retail News, Shopping|

Artificial Intelligence, future retail predictions, lingerie ecommerce and voice search. Webloyalty's picks for great retail reads this week. 3 predictions for the future of retail – from the CEO of Walmart World Economic Forum "It's up to retailers to adapt to the changing retailing environment and in some areas even lead the way, or they'll fall behind and disappear" says Walmart CEO Doug McMillon. What is going to happen in 2017 AVC.com Fred Wilson's predictions are always great. The best [...]

Service is most likely factor to cause customer defection

29th November 2016|Ecommerce, Omnichannel, Unfaithful Consumer|

In the last few years, UK retailers have invested money, time and energy to respond to the changing needs and wants of consumers. But despite their efforts, almost 75% of consumers are dissatisfied with some aspect of the shopping experience, according to Webloyalty’s latest report, The Unfaithful Consumer. It seems that in their quest to multiply channels and touch-points, many retailers have forgotten the most important aspect of all: good customer service. […]

The future of online fashion retail is already here

11th February 2016|Ecommerce, Fashion, The future of retail|

There’s good news for the UK retailing fashion industry as the clothing and accessories market is expected to reach a value of £46bn by 2017 (up 19% from 2012), according to Fashion retail 2014 – The future of fashion retailing in a digital age. While the last few years have been challenging, they’ve spurred many innovations as retailers worked to meet new consumer demands, such as online shopping. […]

Retailers take heed; slow fashion is on the rise

8th October 2015|Ecommerce, Fashion|

While most fashion retailers continue to dance to the drum of the changing seasons, a growing number of consumers are looking for a more sustainable and ethical approach to revamping their wardrobe. In a connected world, shoppers are increasingly aware of unfair labour practices in developing countries brought on by the demand for cheap and fast-produced clothing, opening the door to slow fashion. What is slow fashion? […]

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