Mercedes Drones Delivery Van, no. 8 in the Digital Innovations report

The “last mile” has hindered retailers for a very long time. The delivery of goods, or the connection of a network at its final stage, can account for 28% the total costs to move goods. This represents a disproportionately large chunk of a retailers’ budget. But has Mercedes’ digital innovation drone delivery system just put paid to the retail industry’s enduring “last mile problem” once and for all? Ready for Take Off At the end of September last year, Mercedes [...]

2018-05-25T15:40:04+00:00 20th March 2018|Digital Retail Innovation|

Webloyalty presents: Inside Olio, a food sharing digital innovation

Food waste is a major issue in the United Kingdom, and one that has been a bugbear for food retailers nationwide. Digital Innovation has taken place in the last few years, steps have been taken by most major supermarket chains to reduce the problem, including Tesco’s pledge to end edible food waste by March 2018. But none have used the revolutionary possibilities of technology like the initiative between Sainsbury’s and Olio. Olio is an innovative food sharing app that allows [...]

2018-05-25T15:41:08+00:00 13th March 2018|Digital Retail Innovation|

Ocado Warehouse Robotics – no. 7 in the Digital Innovations report

Not to be outdone by Amazon’s incredible logistical advancements in digital innovation, Ocado has produced a robotic army of its own, helping the grocery retailer to pack orders in their fulfilment centres. This innovation has helped Ocado speed up delivery times while cutting down on expensive human labour. These are all benefits which have been passed on to their large and growing customer base. Through collaboration with innovation and technology company Cambridge Consultants, Ocado’s use of robotics propels its retail [...]

2018-05-25T15:42:27+00:00 5th March 2018|Digital Retail Innovation|

Improve secondary revenue with external loyalty and rewards programmes

We already know that technology plays a double-edged role in consumer loyalty. With the expansion of global eCommerce retail, merchants are enjoying a larger market than ever before, consumers themselves are also aware of the options that internet retail has brought forward. As of 2015, the average UK consumer “traveled” – or at least their purchased items did – 6,281.2 miles; almost the distance of a return trip between London and New York. Stats like this illustrate the vast possibilities [...]

2018-03-01T11:24:00+00:00 1st March 2018|Secondary revenue|

MasterCard Selfie Payment Verification – Digital Innovation no. 6

Technology that was once only seen on the silver screen is now commonplace on a mobile phone, sitting in your back pocket. Both Android and iOS mobiles have biometric capabilities, and 2017 was the year that MasterCard latest digital innovation saw fit to put this cutting-edge technology to good use and end the bane of the digital age: trying to remember passwords. With identity theft and hacking so common in online retail, consumers are continually told to choose unique passwords [...]

2018-05-25T15:44:22+00:00 28th February 2018|Digital Retail Innovation, Uncategorized|
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